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Warranty Policy

Jiahome is proud to offer a warranty on all of our cables as well as on most of our other products. The warranty for each product is Our company makes the following commitments :

We guarantee that the goods are brand new, unused and genuine products that fully meet the quality, specifications and performance requirements specified in the contract.

We guarantee that the goods should have reliable performance under the conditions of correct installation, use, storage and maintenance.

If the delivered goods are found to be short-packed, defective, damaged or otherwise inconsistent with the provisions of this contract during acceptance, the buyer should inform the seller within 1day and make detailed on-site records, or the buyer and seller should sign a memorandum , This field record or memorandum can be used as valid evidence for additions, missing and replacement of damaged parts. The related expenses arising therefrom shall be borne by the seller

If it is found that the configuration does not meet the requirements when get the goods, the appearance is damaged, deformed, or any quality problems due to defects in design, workmanship or materials are found, the buyer should inform seller in 1day and is responsible for the non-conforming product and has the right to request a return or replacement.

We guarantee that cable life is 25years under the conditions of correct installation,use.

The contact phone +400-850-236 for any problem and email Service@jiahomeopticable.com

Thanks for your attention !